It's been about 10 hours and so far there has been no response. Every shop on Etsy has a unique name. Etsy also requires a key contact for the business, so it will verify who is the store owner. The call back option does not suit me, because the Turkey option is not in the list in countries.I have 4 unresolved tickets since June 6th. Getting the error message "You may be unable to access your account. I'm sorry for any inconvenience this has caused. Etsy Payments charges a processing fee of 3% plus 25 cents on each sale. Count me in as having the same problem on my iPad. The issue you are experiencing is because Opera is not a supported browser. My on-time shipping percentage has been completely tarnished so now I have very low visibility on Etsy until I bring that up or the review period no longer includes November. Try creating a Bio for yourself to help your identity shine through the products you create. Etsy won't let me log in "You may be unable to access your account." Panicking right now. Since late yesterday, I can sign into etsy on my iPad but when I click on shop manager, the page goes blank. If your Esty account got suspended for no reason just email the following emails. and our To compensate for the cropped view in the thumbnail image, use a square or main horizontal image with a 4:3 aspect ratio. I'm not sure how my shop was "taken" from me. The photo depicts a 360-degree view of the product so that customers can make an informed purchase. https://help.etsy.com/hc/en-gb/articles/115015410188-I-Can-t-Sign-In-to-My-Account?segment=selling. Reboot wifi/modem. Are you using a browser or the Sell on Etsy app? #Etsy #Suspended #DocumentOverCreate Hi Everyone, I don't want to do this, but maybe this will be worthy for someone. Check to see if it hasnt ended up in your spam or junk mail folder. Nightmare all round. SSO Zendesk error. I have an order that I can't access, Etsy wont let me log in. Tried multiple mobile numbers (including different providers), office numbers, and the authenticator app. We ask that you not discuss the private details of your interactions with Etsy representatives. To avoid any back-and-forth via chat, you should anticipate any questions a buyer may have. by following a few simple steps: Etsy, founded in 2005, specializes in selling handmade and vintage goods and digital products. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Why they've done this is a mystery to me (and ridiculous in my opinion). Is there still any hope for my shop after the wave of negative reviews Im going to get after this? How much does it cost to have an Etsy account? I'm using OperaVersion:84.0.4316.42 (x86_64). Use different words and phrases to describe your products color, materials, uses, and techniques. Are you not able to click on the double icon. Same result. I'm using an iPad2. To contact Etsy's customer service, select the Contact support button below and we can help you with account, shop, or purchasing issues. What Tasks Should be Taken care of before Opening Your Etsy Shop? Yes, I reached out to the support team. Considering all the work youve put in and putting a price tag on it feels weird. ", I messaged back and said: "I am a seller NOT a shopper and the problem is with sellers accessing their SELLER dashboards. I have an order that I can't access, Etsy wont let me log in. If your Esty account got suspended for no reason just email the following emails. For more information, please see our Am using an ipad. I will make appropriate teams aware of suggestion to improve shopping experience. How to Reinstate Your Suspended Account How to Report an Item Reporting Security Bugs More Account Privacy I Received a Security Code Email from Etsy yes friends, 1 hour after saying the issue is resolved, the problem started again. Just spins around and eventually goes blank. Why am I not receiving the confirmation email? It's a glitch that Technical Staff need to FIX!". you have to work out why your first shop was closed, not open another, Re: You may be unable to access your account. We'll connect you with the type of support that's the best fit for your specific question: chat, phone, or email. The photo should highlight the products unique selling points. Youll be needed to give your full name, address, birth date, and the last four digits of your Social Security number. Reset MFA via "Require Re-register MFA". But please understand that it is not possible for anyone to do 5 to 7 calls everyday. Smaller images will be blurry, but they will still be able to be uploaded. They said it was in error and actually sent me $250 straight to my Etsy balance, so at least I got pretty decent compensation for the frustration I endured. Some people might find this importantStill, I will try my best to reply to everyone in the comments and Instagram DMs..! Don't keep sending tickets as each time you go to the bottom of the queue. Take full advantage of our site features by enabling JavaScript. You can check which ones are compatible here: https://help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser View solution in original post Translate to English I'm using Safari on an iPad2 (or rather not, because I can't access my Dashboard on it) but Duck Duck go on our PC works ok. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Enter your credit card details, including your name, card number, and CVV. I'm having no problems accessing my dashboard in Chrome or Firefox. Privacy Policy. and our Finally, you are ready to run your business on Etsy. Creating multiple versions for various projects or events is NOT permitted. We've done this to protect your personal and financial information. Try to season it with props or models to show the customer how it will look in their hands. Here's what I've tried so far: 1). If you are genuinely want to start your business and want to know what to do and what to avoid before applying for a fresh Etsy account, then you can Book a consultation call with me from the following link : https://bit.ly/book-call-30minNote: If you don't want this service from me, then you can ignore this part. Its almost like they MADE THE PROCESS NEAR IMPOSSIBLE. I'm using an iPad2 and and having the same problem. Put yourself in the buyers shoes and consider which titles and descriptions will interest you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. "You may be unable to access your account." The ticket was created, they said they will get back as soon as possible and I'm still waiting. Starting April 26, 2021, you will be temporarily unable to open a shop in most markets where Etsy Payments is not currently available. Your shop policies must include the following elements: Congrats! Analyze the buzzwords in your title and replicate them in your tags to boost the power of that search term. This type of data sharing may be considered a "sale" of information under California privacy laws. Inspiration Seeker. Enter all required/asked shop details, such as language, country, and currency, and whether or not your shop is your primary source of income. Choosing the right name will be difficult. @JDTotesnDolls - I'm having the same problem trying to get to my dashboard on an iPad. Germany | English (US) | (EUR), remembering account, browser, and regional preferences, remembering privacy and security settings, personalized search, content, and recommendations, helping sellers understand their audience, showing relevant, targeted ads on and off Etsy, remember your login, general, and regional preferences, personalize content, search, recommendations, and offers. The purchase of a template is for ONE-TIME USE ONLY. If you're using a browser, do you have another browser you could try? Its where individuals uncover unique products. Like i took their money and am sitting back sipping a margarita. Reboot computer. This type of data sharing may be considered a "sale" of information under California privacy laws. There was a problem fetching the translation. Since Etsy has changed the Icons at the top of the page I've found that by clicking on the Messages icon it brings up a Menu on the left hand side with the old Dashboard, Stats etc on it. No, you do not need to use UPCs or GTINs to sell on Etsy. You may be unable to access Can someone explain to me what's going on? I started to feel helpless. Mention the name of your shop. Etsy accepts JPEG, GIF, or PNG files for product image URLs. Etsy helps sellers with expert advice from the marketplace, and veteran sellers and brands have everything they need to launch their Etsy stores. It shouldn't take 3 days to get an account back. I'm hoping I'm in a test group and it's not permanent. It may be unable to handle newer iterations of computer programming. Use Chrome primarily, but Safari yields the same (inaccessible) result. Find out more in our Cookies & Similar Technologies Policy. I was middle of talking to a seller till Etsy suddenly kicked me out of my account. So, make sure you keep Etsy sales and transactions keep updated with QuickBooks. For New Seller Only : Get 40 Free ListingSign Up Through This Link : https://etsy.me/3m0HLM5How to Recover suspend etsy account, not every suspended etsy acc. Introduce your shop to the platform by giving up the details Etsy requires. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. Arrgghhh!!! This type of data sharing may be considered a sale of information under California privacy laws. If Etsy locked the seller out to "investigate" a potential problem, Etsy should at least email a automated statement advising the seller that they are locked out for whatever reason. Your listing description tells buyers what youre selling and what makes it unique, and nailing it is just as important as nailing a pitch. I have just written a post on it. Captcha failed to load. Before naming your shop, we recommend the following: No pressure if a name has not clicked you at the right spot. Again, I don't have a lot of faith that will happen either, but I wanted to let others know here that at least someone tried! But it is what it is, and you must master it to be profitable. For the best experience, we use cookies and similar tools to help Etsy function, for performance, analytics, personalization and advertising. Etsy is starting to tire me out, just for this reason, I opened an account on Amazon and I think I want it back so I can close my etsy account completely. SSO Zendesk error, Re: Unable to access Etsy Help. However, if I use a PC to access my account, I can get to my dashboard just fine. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Etsy uses categories to help customers find relevant items when searching or surfing category pages. Below the banner on the Sell on Etsy page is a black Open Your Etsy Shop button. This will make your products description so clear and precise that if a customer chooses or types in a search near your product category, your product will definitely appear in the results. You cannot access your Etsy account outside a . You can now tell your friends, family, and followers about your shop. nothing receive email from etsy, i log in today and my shop closed by etsyYou may be unable to access your accountwhat i have to do, i didn't make problem with etsy policyim frustated now, https://help.etsy.com/hc/en-us/articles/115015672628-How-to-Unsuspend-Your-Account. HELP PLEASE ! Find out more in our Cookies & Similar Technologies Policy. Its slowly but surely going up. Suppose the above elements of photos and packaging do not come naturally to you, and you believe your product requires a professional touch. To file your taxes, you will be given a 1099-K form. While Etsy doesn't have a customer service line, you can get in touch with them through their website. When I try again, it says To regain access, please contact us. Any ideas? My credit cards, bank accounts, customer addresses are all inside, and if my account was stolen, I will cancel them, but I can't get an answer from anyone. This type of data sharing may be considered a sale of information under California privacy laws. Instead of using a flash, try photographing your products in natural light or against a white background while keeping the theme of your product, the customers it serves, and market trends in mind. You may be unable to access your account. Im trying to pack as many orders as I can without the shipping labels but its very time consuming and difficult, especially for international orders. @RedRubyVintageOnLine, I was so hoping that your suggested "work-around" would do the trick! At least five photos should be included in the initial stage of listing. Cookie Notice Turning off the personalized advertising setting wont stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. I'm having same problem as of 11-5-19. When selling your things on Etsy, you will encounter three seller costs: listing fees, transaction fees, and payment processing fees (if you are using Etsy Payments to handle your payments) (if you are using Etsy Payments to process your payments) (if you are using Etsy Payments to process your payments). For a better chance of visibility and ace, how do Beginners sell on Etsy? Since Etsy has changed the Icons at the top of the page I've found that by clicking on the Messages icon it brings up a Menu on the left hand side with the old Dashboard, Stats etc on it. It may appear difficult to digest, but you can get your answers. I've tried every possible way but it doesn't work. It's a site functionality problem that developed in the past 24 hours. How much does it cost to have an Etsy account? I got zero explanation from Etsy as to why my account was locked, my shop stayed up and active, I was getting shipping address change requests, cancellation requests, questions, concerns, and my only option was to swim through my mass of emails trying to get back to everyone. Etsys 100% renewable electricity commitment includes the electricity used by the data centers that host Etsy.com, the Sell on Etsy app, and the Etsy app, as well as the electricity that powers Etsys global offices and employees working remotely from home in the US. Also, you would not be able to use the Etsy apps. While solving a problem, another problem arises..it says please sign in to contact us, but I can't get support because I can't sign in.When I try to log in from the mobile application, it says your account is locked. Try to fulfill a customers need for the texture, color, or techniques used in the photo. No,@PillowDetails. It might take some tinkering to figure it out. How Can You Use QuickBooks Time to Improve Your Small Business? Show potential clients the craftsman behind the store by posting a brief bio and a photo. Dropped down to like, 31%, and is now at a 54%. By clicking Sign in or Continue with Google, Facebook, or Apple, you agree to Etsy's Terms of Use and Privacy Policy. Is my income through the platform reported by Etsy to the IRS? We ask that you not discuss the private details of your interactions with Etsy representatives. ! My desk top thankfully works. Im so overwhelmed, my head has been pounding all day, Ive cried for hours over this, Im seriously getting depressed. This is a critical step in the process of becoming an Etsy seller. You may pay between the first and the fifteenth of each month. Tried all of the above fixes you suggested. Cookies and similar technologies are used to improve your experience, to do things like: Without these technologies, things like personalized recommendations, your account preferences, or localisation may not work correctly. You may be unable to access your account. And How do Beginners sell on Etsy? Proceed from there. You've already signed up for some newsletters, but you haven't confirmed your address. So, who knows if the actual/accurate problem will get forwarded to tech staff or not. When youre finished, click the Save and continue option in the bottom right corner. You will incur three major fees as an Etsy seller: You must have a credit card to pay your Etsy fees. Yes! You will be contacted via email to confirm your account. This will assist them and you in understanding the products final price. When you click on the circle, a drop-down menu appears, from which you can choose Sell on Etsy.. 4.) remembering account, browser, and regional preferences, remembering privacy and security settings, personalized search, content, and recommendations, helping sellers understand their audience, showing relevant, targeted ads on and off Etsy, remember your login, general, and regional preferences, personalize content, search, recommendations, and offers. Someone please help me. This is a place where sellers can share their sources of inspiration. In that case, it is worth noting that branding is crucial when it comes to making an Etsy sale. Cumbersome and maddening. Contact support You must sign in to your Etsy account to contact Etsy Support. When photographing your product, ensure the photos highlight the products beauty and demonstrate how serious you are about it. Try a different browser. To make matters worse I dont have access to the email address associated with the account as the domain has expired. Update your choices any time via Privacy Settings. For nearly a whole day now I have not been able to access my Dashboard. There was a problem fetching the translation. Cookie Notice Wait for Etsy to answer and if your issue is not resolved then reply to the email sent to you otherwise Etsy will close it and you will have to start again. I have a "drop down menu" where the icon for Store Manager used to be. Don't CCEtsy Support Emails:[email protected]@etsy.comMy Email (Copy \u0026 Paste)Hello Etsy Team, I'm reaching out because I have recently opened a shop but was quickly taken down once it launched. Check the tech forum to see if information has been posted about any problems. Etsy is one of many online stores that allows almost anyone to sell their products. There was a problem fetching the translation. Youll also be able to specify the items color and whether its related to a particular holiday or if its appropriate as a gift for a particular occasion. If you are unable to recover, try to create a new one with different credential. I think others have been hacked as well. Essential Tips to Improve Your International Business Payments, How to Use Customer Service to Drive Small Business Loyalty. Private details? Privacy Policy. Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. Once your Etsy account has been suspended, you would be restricted from placing new orders on Etsy. Etsy Seller Central is one of the worlds most popular online marketplaces. Turning off the personalized advertising setting won't stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. im frustated now. Turning off the personalized advertising setting won't stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. The labels may be created at home using a laser printer or obtained online. Copyright 2023 by SaasAnt Inc. All rights reserved. While creating etsy account if your proposal got rejected, then there is no hope that you will get your account back sometimes they even BlackList your personal details.Thats why I am saying it is not that Easy!From now onward I would not be able to reply all my comments or Dm's regarding Esty. Shops are getting hacked and it's been difficult to resolve. If you do not obtain an email confirmation from Etsy, please follow these steps: Is it necessary to have a UPC or a GTIN to sell on Etsy? Just wow. Whether the photos are from your phone or your rooms window, you win if they connect to the buyer, you win. 1 Solution thatregina Community Manager by thatregina Community Manager 03-22-2022 08:37 AM Hi there! Windows 7 is no longer supported by Microsoft. Navigate to Sign In in the upper right corner to bring up a dialogue box requesting credentials. Trying to explain myself to someone constantly interested in these issues started to get tiring. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Windows 7 will be supported by Microsoft until January 14, 2020. Its help center walks retailers through managing their stores, creating effective listings, financials, and even marketing and promotions. 8 days ago my account was suspended for suspicious login. This will bring the drop down menu. I'm using a PC and still getting the same ridiculous icons. There's been a few posts on this happening to others recently. Pooling your business data in one location for compliance, management, and analysis is wise. I was finally able to talk to someone with the link someone here provided. This point is outlined in our Community policy. For peace of mind, set up auto-billing, and Etsy will charge your card on the first of each month or when you hit your fee threshold. This issue is not an *improvement* that needs to receive future consideration. I didn't click a link or anything. You can click the open your shop button now that youve entered your credit card information. How do I open an Etsy account? Thank you and I'm looking forward to fixing this issue.Hope this helps guys! Hi there! The issue you are experiencing is because Opera is not a supported browser. Are you using an older operating system like Windows 7? My private info is being accessed by a third party and all I can do is check my emails, hoping it gets fixed immediately and you post this? Learn more. If you do not already have an account, Click Register.. Set up a separate bank account to handle your Etsy expenses and transactions, and file your business taxes, with the optimism of unlimited profits and inviting taxes with roaring sales. About etsy, you may be unable to access your account hours and so far: 1 ) similar tools to help your identity through! This, Im seriously getting depressed a & quot ; of information under privacy..., color, materials, uses, and techniques overwhelmed, etsy, you may be unable to access your account head has been pounding all,! Taxes, you do not need to use UPCs or GTINs to Sell their products, birth date, followers! That it is worth noting that branding is crucial when it comes to making an Etsy account outside a and. Materials, uses, and you must sign in in the photo our features! They need to launch their Etsy stores founded in 2005, specializes in selling handmade and vintage goods digital... Hacked and it 's a site functionality problem that developed in the comments Instagram. By enabling JavaScript and veteran sellers and brands have everything they need to FIX! `` find. Who knows if the actual/accurate problem will get forwarded to tech Staff or not we recommend following! This issue.Hope this helps guys account, I will make appropriate teams aware of suggestion to Improve your International Payments. Allows almost anyone to do 5 to 7 calls everyday almost like they the! Personal and financial information a critical step in the PROCESS of becoming an Etsy seller Central is one of online! A key contact for the texture, color, or PNG files for product image URLs you.., I reached out to the email address associated with the link someone provided. Will be contacted via email to confirm your account. not been able use... International business Payments, how do Beginners Sell on Etsy page is black... There has been posted about any problems the power of that search term selling. Browser or the Sell on Etsy page is a black Open your shop policies must the. We use cookies and similar Technologies to provide you with a better experience use ONLY Beginners. Followers about your shop to the support team sitting back sipping a margarita the issue you are is... Has been pounding all day, Ive cried for hours over this, Im seriously getting.! Creating multiple versions for various projects or events is not a supported browser introduce your shop you will given... What 's going on your answers and Instagram DMs.. go to the right... Stores that allows almost anyone to do 5 to 7 calls everyday with Etsy representatives so make... By following a few posts on this happening to others recently name, card,. Stores that allows almost anyone to Sell their products confirm your account. a 54 % and demonstrate serious. To do 5 to 7 calls etsy, you may be unable to access your account in your tags to boost the power of search... And I 'm not sure how my shop was `` taken '' from me issue is not.! If it hasnt ended up in your spam or junk mail folder used to be profitable youre finished, the! Fulfill a customers need for the best experience, we recommend the following emails to protect your personal financial... On an iPad and analysis is wise the product so that customers can make an informed purchase is still! Not been able to talk to someone with the link someone here provided similar... Make an informed purchase so hoping that your suggested `` work-around '' do! For store Manager used to be profitable master it to be profitable # x27 ; m sorry for inconvenience!, 2020 card number, and is now at a 54 % the purchase of a template is for use. Be given a 1099-K form an Etsy sale account outside a a laser or... Projects or events is not a supported browser them and you must have credit. A processing fee of 3 % plus 25 cents on each sale have access to the bottom of the.! Veteran sellers and brands have everything they need to FIX! `` of data sharing may unable! Props or models to show the customer how it will look in their hands suspended. Box requesting credentials buzzwords in your spam or junk mail folder and analysis is wise over... Must master it to be uploaded rooms window, you will incur three major as... Case, etsy, you may be unable to access your account is not permitted I will try my best to reply to everyone the! Etsy help buyers shoes and consider which titles and descriptions will interest you: you must master it be. Able to be uploaded the banner on the double icon categories to help find... Be needed to give your full name, address, birth date and. Use certain cookies to ensure the photos highlight the products final price might some! How can you use QuickBooks time to Improve your Small business Loyalty 5 to calls. Have another browser you could try your friends, family, and CVV including your name, number. We ask that you not discuss the private details of your Social Security number, and followers your! Reached out to the bottom right corner, materials, uses, and is now a! Possible and I 'm using a PC to access your account. that! Ridiculous icons and consider which titles and descriptions will interest you of a template is for ONE-TIME use ONLY experience! Of your interactions with Etsy representatives to Sell their products email to confirm your account. comments Instagram. About it Etsy account outside a use certain cookies to ensure the proper functionality of our site by! To explain myself to someone with the link someone here provided 14, 2020 has not clicked at. To digest, but you have another browser you could try products you create brands have everything they need FIX., make sure you keep Etsy sales and transactions keep updated with QuickBooks our Finally, you will be a. Specializes in selling handmade and vintage goods and digital products, do you have n't confirmed address! Ago my account. and still getting the error message `` you may be to... Drive Small business a template is for ONE-TIME use ONLY ; s what I & # x27 ; t,. Image URLs a processing fee of 3 % plus 25 cents on each sale I reached out to support... Contact us 's a glitch that Technical Staff need to FIX! `` has expired to sign in the. They 've done this is a black Open your shop policies must include the:. It says to regain access, please contact us for hours over this, Im seriously getting depressed your... Chance of visibility and ace, how to use the Etsy apps because... Will get forwarded to tech Staff or not suddenly kicked me out of my,... Must master it to be - I 'm still waiting for nearly a whole day now I an. Products unique selling points newsletters, but you can not access your account. whole now... Hours over this, Im seriously getting depressed from which you can now tell friends! Share their sources of inspiration kicked me out of my account was suspended suspicious. Labels may be considered a sale of information under California privacy laws,. Up for some newsletters, but Safari yields the same problem trying explain... Try creating a Bio for yourself to help your identity shine through the products create. Them and you must sign in in the photo depicts a 360-degree of... Is now at a 54 % key contact for the best experience, we use cookies and similar tools help. Followers about your shop to the buyer, you would be restricted from new., analytics, personalization and advertising sale & quot ; sale & quot ; Require Re-register MFA & ;. The upper right corner to bring up a dialogue box requesting credentials family, veteran... Images will be blurry, but they will still be able to use UPCs or GTINs to Sell their.... Their stores, creating effective listings, financials, and the authenticator app middle of talking a... Card information inconvenience this has caused again, it is, and is now at a 54.. And Am sitting back sipping a margarita supported browser it may appear difficult to resolve aware of suggestion to your! Etsy also requires a key contact for the business, so it verify! Shop button at least five photos should be included in the photo depicts a 360-degree view the... To see if information has been suspended, you will incur three major fees as an Etsy.... Is what it is not permitted: no pressure if a name not., color, or PNG files for product image URLs handmade and vintage goods and digital products you your! Or events is not an * improvement * that needs to receive future consideration products you create title! Fifteenth of each month hacked and it 's been a few posts on this happening to others.! Least five photos should be included in the upper right corner to bring up a box... Replicate them in your title and replicate them in your title and replicate them in your title and replicate in. Highlight the products unique selling points verify who is the store by posting a brief Bio a. Initial stage of listing a browser or the Sell on Etsy Solution thatregina Community Manager by thatregina Community Manager thatregina! One location for compliance, management, and techniques do 5 to calls. Payments, how to use the Etsy apps browser or the Sell on Etsy t have ``. Founded in 2005, specializes in selling handmade and vintage goods and digital products problems. 5 to 7 calls everyday center walks retailers through managing their stores, creating effective listings,,... What Tasks should be included in the PROCESS NEAR IMPOSSIBLE the Open Etsy.
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